Hi everyone
i just stumbled across this site and love it What a great resource!!! Hoping someone can help or advise me with this issue-I have a really great invention! I have done all the appropriate patent and market research and decided to pursue a utility patent. After reading several books on patenting I decided not to write it myself as it is somewhat complex -finances are an issue and I have an investor with limited funds so because of the cost I decided to go with a patent agent-I could not find one locally so I chose someone online with 30+ yrs of experience and claims he has over 500 patents written-Checked him out thoroughly with the bbb and the uspto confirmed his addresses as well as the testimonials on his site and also read several of his issued patents-We did a video conference demo of my invention and his professional search report for which I paid $500 indicated that my own research was correct in that my product was patentable-He told me that it was complex and that he would have to charge me extra and I agreed to pay it-My invention itself is not necessarily so complex however because of it’s nature there are many different ways of making it and many different embodiments which is where the complexity comes in He also stated that he had time to begin immediately so after 2 more video demos and several lengthy phone calls to answer his questions I provided him with 55 pages of drawings (not all to be used to file the app of course, but so he could have visual aids as he was writing) along with several pages of additional info detailing each element of my invention and every variation I could think of. I have a contact (friend of a friend) in a related industry who after signing a NDF and seeing my product demo was very excited and said she was certain she could get me a deal or would want her company to partner with me to market it contingent on the filing of my patent app so time was an issue-Told him I did not want to sacrifice quality for speed but would like it done asap he told me he could have it done in two weeks- We had scheduled a final phone meeting to clarify a few details and when I called at the appointed time he did not answer-he called a week later and told me he had been “out of touch” because he was moving-prior to paying his retainer (which was half up front)- he answered my calls and was very responsive and friendly-I paid him and then he just sort of disappeared-I thought it was just taking a little longer and I wanted it done properly so I did not attempt to contact him again until almost two months later when I emailed him a twice and left 2 messages on his vm requesting a progress report and a completion date- no response-another 2 weeks went by and I sent him an email asking him to contact me immediately as I was beginning to get worried and could not proceed without the patent and still no response so I emailed again explaining that I was trying to plan some business affairs and needed him to contact me with a completion date-He responded by email that he had just received the drawings and had spent $2500 on them(which is half of his total fee) and this made no sense to me whatsoever that he would spend this much as there is no way we would ever need that many drawings) He went on to say that if I wanted to keep bothering him and being
“a pain in the ass” I could pay the extra $2500 for the drawings which per our written agreement are included in the price-he said it would take “several days” to incorporate the drawings with the written work . After another month I tried to call and email again and again he did not respond – a few days later I wrote
him back and told him I did not understand his non-responsiveness and that while I would prefer he complete the project that if he did not want to do it or did not have time he should give me a full refund immediately – throughout all communication with him I have been friendly and professional and I do not feel my attempts to contact him were excessive by any means-in fact I felt I had been very patient- he called a few days later and told me he was having financial problems as business was slow and that he was moving (again? twice in 3 months???) and that he did not appreciate being “harassed” .He further stated that this is complex and it is not a speedy process and refused to even speculate on a completion date-but hen pressed he said maybe sometime in december-I asked him about the drawings and could not get a satisfactory answer on that issue at all-most of what he said made no sense to me as he knew my patent was somewhat complex and charged me an extra $1000 to do it and he is the one who said it would be done in two weeks and then later in “several days”- He further stated that after spending $2500 on drawings and the time he spent in meetings with me (which were mostly at his request and necessary) that this was to him a “charity case” and that a lawyer would charge $20,000 and I’m lucky he will do it for $5000- Although he contradicted himself several times during the call I did not argue with him or confront him on it as I didn’t think it would be productive and to be honest I wanted to be very careful what I said so as not to anger him and have him make some “mistake” that would affect the strength of my patent-kind of like yelling at the babysitter and then leaving your kid with them but I felt like I was speaking with an entirely different person than the person I hired to do this job he was very guarded when I asked about his progress-He told me he just emailed me a sample drawing and some sample claims so I downloaded them then while we were on the phone-I was shocked and very disappointed to see the drawing was nothing like any of the elements of my system- I told him that and he said he had drawn it himself because he wasn’t happy with the drawings he had paid $2500 for-He said now that he looked at it again he sees that it is all wrong and he will change it-I told him I had concerns about his understanding of my invention and would like to schedule a time when he could view it again-he said no-I offered to send him a sample prototype or make him a short video demo that he could view at his convenience and he declined that also-now I’m getting very worried so I tell him I will read the claims he provided and get back to him-After reviewing the claims I just feelt sick there is NOTHING right about the claims -way to many problems to list here but just for example he used inconsistent terminology throughout the claims calling the same element by different names in separate claims and completely out of the blue claiming my product can be used in a way in which it cannot possibly be used and I made no mention of this type of use in any of our conversations or in the drawings and notes I had sent him-I was totally shocked-I know enough about patents and claims specifically to know that what he sent me is absolute drivel (nowhere near the strategy I had suggested which he had previously agreed would be a good idea ) and completely useless to me-I got the distinct feeling that the drawing and claims were something he threw together in a few hours to appease me I was actually a little insulted that he thought I was stupid enough not to realize it and I get the feeling he is stalling me-He made repeated adamant attempts to convince me that he is doing me a huge favor just by completing the job I hired him to do there have been no changes and he had all the information prior to receiving the first payment for the search. I have decided I no longer trust him-My intuition says he is lying about the amount he spent on the drawings and his refusal to attempt to understand my invention-his attitude and his apparent incompetence has led me to decide I no longer want to work with him. Am I within my rights to request a full refund? The search report is irrelevant now that he has let 3 months go by and there are many new innovations in this field all the time -a lot can change in 3 months. What can I do if he refuses to refund my money? I have given him $2500 so far and have nothing to show for it. This is affecting my relationship with the investor who is afraid he is stalling to try and steal my idea which has great potential for revenue -I have heard there are ways of stealing ideas through a back door that would shelter him so there would be no trail back to him and there is definitely great potential to market it outside the US. Is this a legitimate concern? I have already missed out on one great business opportunity because of his delays and have spent a great deal of time working with him as well as the 3 months I have now lost – does anyone know of a drama free-honest patent agent who does good work? and how should I check their credentials this time to achieve a better outcome? Lastly If I can find another patent agent to write this is it a good idea to hire an attorney or agent to proofread the final draft of my application before I approve it-sorry this is so lengthy but wanted to document as much as possible to receive accurate answers I have been working to perfect this for 4 years and I was so excited to finally get this patented and move forward with my business It really has been my dream to see this to fruition I tried to do everything right when I chose him and now I am just frustrated and confused Any helpful suggestions would be greatly appreciated.
Thx
Michelle
Forums » Patents » Topic
| Help -patent agent turning my dream into a nightmare | |
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M M
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M M
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Hi Don |
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Don Kelly
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Misha – Three quick points: |
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M M
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Hi Scott, |
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Scott Thieman
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Misha, I’ve experienced almost the same things you are going through. My lawyer’s been disbarred and has never offered to make amends for his damages. The state might assist you, read my other posts. You and I both made similar mistakes, putting trust in people that are not trust worthy. Time to forgive him and yourself for having made the mistake. It’s not easy to do and the guy doesn’t deserve to be forgiven, but you also don’t deserve to have live with a resentment. As you proceed with your venture you are going to make more mistakes in who to ensure your trust to. Each time will be a learning experience. This is possibly the riskiest thing an inventor can do, to profit from an invention. It can be done, but it’s far from a painless experience for most of those that try. Some here do make it seem like their path is all silky smooth and few if any bumps, but I’m sure that even they would admit they face challenges that took a few years off. |
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Jim Hacsi
482,000
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Misha, Don Kelly’s post got buried, but please read it again. It’s very good information from someone who has been on both sides! |
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M M
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Thanks to all of you who responded. I really appreciate the help and support I have gotten here. Lots of great input and suggestions!!! You guys ROCK!!!! |
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Lanky Levy
64,250
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Pro Bono Pilot Program in Minn. Helps Independent Inventors Gain Patent Council |
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Peter Kramer
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Cowboy Joe said: nobody knows where their luck lies!!" There are competent and reputable patent agents. Indeed, i believe the majority are reputable. I cannot comment on the “mistake” as I have no information and I’m not sure it was his mistake. Nevertheless, if the claims were not allowed a Continuation can be filed, if timely. The vast majority of patent applications are filed by corporations, and even corporations usually need to file continuation applications in order to buy additional office actions before the patent is issued (because the claims were not allowed for the initial application). |
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M M
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Ok I’m busted |
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Greg Rotz
53,000
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And to think I had spen time trying to figure out some clever second meaning to you striking-through some sections and not others of the text. :) |
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M M
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oops! |
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Jane J.
457,250
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kevin da biskit
143,500
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I think it’s a minus Greg. :-) |
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Greg Rotz
53,000
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Hi M M, I’m curious what you do that accidentally creates strikethroughs. If you click edit on your last post, look to see what character is right before the word which in “which is great” and then same one immediately following disallowed. It’s maybe a :colon: or such. On this forum I know an asterisk before and after some text makes bold. Thanks |
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M M
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Hi guys |
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Roger Brown
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One thing that I recommend to Inventors is to have the Lawyer send you drafts of everything they are writing, not wait and send you the final version. My reason for this is you have an opportunity to see what and how they are writing the legal document. It also allows you to make corrections and ask questions why they are making this claim and leaving this one out. Just because they are a patent lawyer does not mean they really GET your idea and all the things that need to be claimed. You can have a lawyer that has done a number of toy claims, but doesn’t know Jack about a hydraulic pump and how you are applying its function. Lawyers are like everyone else, they have areas they are very proficent and other areas they need help. |
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b r
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i hired a patent agent in the us and he made a mistake which led to all the claims being dis-allowed, i might have got a patent if it was done correctly. nobody knows where their luck lies!! |
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Scott Thieman
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Misha, since it was a patent agent, and perhaps not a licensed patent attorney in a state, this may be of little use to you. But, if he was registered to practice patent law in a state, then there is a “client protection fund”. You have to file a grievance with the states “attorney regulatory commission” and let them do their thing. It may take over a year, but if your grievance is found legitmate in their eyes. they will reprimand him and award you damages from the fund. This fund is overseen by the state, it is funded by all the attornies annual dues, but the state distributes it to clients that have been harmed and take disciplinary action at the state level. USPTO handles disciplinary actions at a national level to make sure that a lawyer that is a black eye to the system doesn’t just relocate to another state and proceed to do more harm to others. The whole system is slow, and does allow people to be at risk in the interem, but it’s better than nothing I guess. |
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76011 --
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In order to help others not fall into this unfortunate situation, is there a checklist of places to search, call, email, etc to see if there is a potential problem before you hire an IP agent or lawyer? My first ideas are: PTO agent/lawyer site (also call PTO and ask?) Google patent might help, but the delay until publication would seem to make it difficult. And certainly the delay to issuance would be even more so. I guess you could tally up the total number of issuances, to get an idea. Most people might say to check references, but I’ve found that any reference given to you will be highly polished (if it’s real at all) and not representative of the person at all. |
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M M
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Thanks Fleta, Michelle |
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Fleta Sykes
68,000
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Misha I truly feel empathy for you. The Patent process IS a difficult one but there should be joy along the way, I am sorry you have had to go through this. Good Luck (((hugs))) |
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Roger Brown
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Here is my opinion on what you should do since I am not a lawyer. Contact a lawyer and see if they would take your civil case on contingency. Contact the office of enrollment and discipline and let them know of his threats and his attempts to continue to do business. Ask them if there is any actions you can take against him with their backing since he is violating their directive. |
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M M
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Thanks for responding – I intend to proceed with caution and be certain I cannot be sued for slander. I do not believe he could do that but the last thing I want to do is make this worse. Once I have made certain that there will be no negative consequences I will post all his information. Don’t want this to happen to anyone else. Guess I’ll have to ask an attorney about my rights to salvage anything useable for what I already paid. |
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Frank White
38,000
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Hi Misha, It sounds to me like you have a beautiful Civil Case against this joker, and an aggressive attorney would probably take it on a contengency basis, but like Kevin suggested, exposing the one who is perpetuating these antics would be great… and since he’s already been revoked, he doesn’t have legs to mount a retaliation. Good luck! |
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kevin da biskit
143,500
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Misha, it appears that you are providing basically a factual report on what happened, including public records of complaints and license revocation. While it is unfortunate that this happened to you, it may be useful to everyone if you provided the name of the agent so anyone else could use additional due diligence in approaching him. Also, looking back at the posts, it seems like when you were at a lull in getting “action” from him, and you posted here, he suddenly made himself available. Hmmm. |
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M M
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Just wanted to post an update- |
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Scott Thieman
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Michelle, I’ve travelled the same path and faced the same difficulties. You sound like you are telling my story. I forget the name of the movie but I kept waiting for the drama I faced to fall upon the windshield wiper guy. His story was a walk in the park compared to my challenges. My attorney has been disbarred from the state and is now under suspension with the USPTO. I’ll skip the gory details since it does me no benefit to relive the outrage I felt for several years. My life goes on, and his is a shambles. You have to have a great deal of courage to start this to begin with, and you will be challenged in ways you never imagined. That’s simply because you have never done this before. Face each challenge with determination and know that this is not going to be resolved overnight, it’ll be the most challenging job you may ever face so try and enjoy the victories over the small battles, and continue to face each new challenge with the strength you gained from the last victory… always move forward when and where you can… |
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Don Kelly
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Misha: As a long time champion of the US Patent System, I hope you and other forum readers aren’t discouraged by your experience. It’s very poor form for me to criticize the performance of other members of the US Patent Bar. So, avoiding that, my comments are merely intended to help you (Misha) and others w/the selection of a legal representative to help you cope with the daunting requirements of patent practice. (Caution: Doing it yourself is never a good idea in the long run, since the process of prosecuting a patent application is among the legal profession’s most challenging tasks – - even the most highly trained pros have difficulty with keeping abreast of ever-changing requirements and regulations.) So, with NO intended reference to your current situation, my seasoned advice for others in this regard is as follows. My two-cents: In any case, no clients should be abused nor made to feel captives of incompetent or uncaring practitioners. Maybe that was three-cents. Invoice follows. |
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Tom C
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Hi Michelle, I didn’t mean to cut it short but I had to drive my wife to work in this blizzard we are having out here by Lake Tahoe! For my first go around with filing a patent I hired a patent agent instead of an attorney an it saved me 30-40% compared to an attorneys rate and he did a great job but that was before I was introduced to Michael Neustel through Inventright.com. Michael is one of the rare attorneys that speaks the lingo in our language (inventors) and he even has do-it-yourself software that is incredibly easy to use. Here is the website if you want to check it out. www.neustel.com |
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Tom C
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Hello Michelle, WOW! What a nightmare. I’m in the same boat as far as stumbling across this website. I have been studying with the Inventright group and they have weekly webinars that are live and interactive. Your timing is spot-on as I just participated in a webinar last night and it was with Michael Neustel, a patent attorney in Fargo, ND. He discussed NDAs (confidentiality agreements) for over an hour and answered questions until we all had answers. No Charge for his services either. And then to top it off, he gave every participant free access and downloads of his “confidentiality wizard” software. Unbelievable for an attorney to hand out freebees. Got to go. It’s a blizzard! |
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Julie Brown
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Well, Thank you, Imajane – who would ever know! |
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alice InWonderland
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I am sorry about this frustrating experience. I really feel for you. I would be horrible frustrated also. I am glad things are turning around – I really hope that you are able to move forward and get a strong patent approved soon. |
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M M
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Hi Jane |
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Jane J.
457,250
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I think when you double dash to separate a thought, it crosses through it, not sure why… the double dashes have to go right next to the words to cross them out… I’m really glad to hear that he’s going to do the job he promised to do! goofing around now… hang on… It only takes one dash! lol! |
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M M
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Thanks for your response |
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K J
4,500
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Wow! I really feel for you. Sounds like you are involved in a classic case of “breach of contract”. As hard as it may be to accept, my opinion is to cut your losses and concentrate on bringing the opportunity to fruition while you can. Accept the fact that this guy probably is not a good/ethical businessman. His intentions were probably good in the begininng and perhaps fell on hard times.. either way, it’s no excuse for such horrible customer service. Unfortunately, I do not think your asking for a refund will really matter in the end. He likely will not refund any of your money and it’s probably not worth the effort to sue for $2500 when it’s all said and done (although small claims court may be worth it). Perhaps Roger Brown or someone else has a recommendation for a good patent agent or attorney. Wish I had a referral, but I do all of my own patent applications. Good Luck!! |
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Julie Brown
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Why are there so many lines through so many statements? |
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